For Producers

5 Key Elements to Successful Non-Verbal Communications

Below you will discover the 5 key elements to successful non-verbal communication.

Not only is it important for you to be aware of your own body language, but equally important to understand what body language means so that you may effectively access and react to others.

This is particularly helpful for producers and account managers who interact frequently with customers.

5 Key Elements to Successful Non-Verbal Communication:

1. Eye Contact

Eye contact indicates interest, attention and involvement.  Research indicates that people rely on visual clues to help them decide on whether to attend to a message or not. It is essential that you engage every member of the audience by looking at them.

2. Gestures

A gesture is a non facial body movement intended to express meaning.  Gestures may be articulated with hands, arms or body, and also include movements of the head, face and eyes such as winking, nodding or rolling your eyes.

In the business setting, consumers rely heavily upon your face and hands to draw conclusions about the passion and conviction you have toward your products and services.

3. Posture

Your posture tells a powerful, non verbal story.  Positive body posture transmits a message of authority, confidence, trust and power. Studies indicate that a person who displays a forward lean or a decrease in backwards lean signifies positive sentiment during communication.

4. Smile and Laughter

People who laugh and smile, even when they don’t feel especially happy, make their brain’s left hemisphere surge with electrical activity.  When you laugh, every organ in your body is affected in a positive way.  As with smiling, when laughter is incorporated as a permanent part of who you are, it attracts friends, improves health and extends life.

5. The Power of the Touch

The power of the touch, whether it be your handshake, touch on the elbow, a high five or pat on the back demonstrates positive impact.

Understanding of the importance of eye contact, gesture, posture, touch, smile and laughter will allow you to enhance your level of communication. 

Do you think there is a stronger form of non-verbal communications?  We would love to hear about it!

For more ideas on how to break the commodity trap connect with Beyond Insurance on:

Facebook Twitter | LinkedIn | YouTube | Google+