DARE TO BE DIFFERENT. . .

In 2009, Jonathan Theders felt frustrated and stuck in the commodity trap. "It was the realization of what we didn't like about the business that made us realize we needed to reinvent ourselves. So in January 2010, we drew a line in the sand and committed to hold ourselves to a higher standard... to institute a process, not product-oriented approach to client acquisition and retention. As a result, the past 9 years have been transformational!" 

RWR had a number of high quality, technically proficient producers and account managers, yet lacked a consistent customer experience supported by a benchmarking process. Now, RWR has established a performance review process for account managers that utilizes the results of a customer loyalty and engagement benchmarking survey. 

The Beyond Insurance workshops help individuals and organizations gain a competitive edge through a variety of proven strategies, tools and tactics.  Each program requires participants to enter with a growth mindset supported by a passion to move to the next level of success.

The Beyond Insurance Global Network (BIGN) is a select group of independent agencies who serve their clients as valued trusted advisors with a focus on risk profile improvement. Members empower their clients to reduce risk, improve their bottom line, and maximize their insurance investment. BIGN members act as partners to the entire Network, supporting each other in achieving market leadership, organic growth, and profitability goals through advanced processes, decision-support capabilities, and best practices.